COMMUNICATION
HELVETICOR AG – HEARING, SEEING, UNDERSTANDING
Communication is the key to successful collaboration and customer satisfaction. You can choose from a number of different ways to get in touch with us to discuss your concerns, questions, and requirements.
Our multiple communication channels ensure that you can always opt for the most convenient and efficient way to contact us:
TELEPHONE
Our Customer Service team is available by phone to answer your inquiries in person. Whether you need to contact us regarding product information, orders, or any other questions, we’re there for you and will be happy to take the time to discuss your needs.
You can send us an email at any time to ask questions or raise any concerns. Any emails you send to us are encrypted and treated confidentially. We use secure protocols to ensure the protection of your data. Our team will process your email as quickly as possible and come back to you with a satisfactory response.
SATELLITE (STARLINK)
As pioneers in communications, we even offer the option of contacting us via satellite technology in the event of a blackout.
HELVETICOR CUSTOMER PORTAL
Our own customer portal allows you to manage your account conveniently and individually. Our customer portal is protected by multi-layered security measures to ensure secure access to your personal information. You can view inventories and extract reports yourself at any time.
Our systems undergo rigorous security checks on a regular basis, and we are constantly working to enhance our security standards. Your trust is important to us, so we want to ensure that you always feel secure and protected when using our communication channels.
We aim to provide you with the best possible service, and to respond to your inquiries as quickly as possible. However, you get in touch with us, you can rely on our committed team to be there to support you.
Thank you for placing your trust in us. We look forward to hearing from you and assisting you with any concerns. If you have any questions or require further information, please do not hesitate to contact us.
CONTACT US
Our professional is ready to assist you with any inquiries.
CONTACT PERSON
"Compliance is the new currency of credibility."
Silvia
Head of Quality, Legal & Compliance
"Storing valuables securely means taking responsibility. In our high-security warehouse, every detail, every move and every booking counts. Because real security doesn't end at the door - it starts there."
Luca
Storage Administration
"Sustainability is maximum security, the highest level of commitment and uninterrupted knowledge transfer maintained through conviction."
Raphael
CEO
"Your assets. Our responsibility.
Tailored security solutions at the highest level – Swiss made, implemented globally."
Daniel
Project Manager
"Safe, efficient and reliable – our recipe for success and your guarantee that your most valuable goods are in the best hands with us."
Radoslava
Team Lead Sales
"Between A and B, we transport more than just valuables - we deliver security, clarity and trust."
Sophia
Forwarding
"Compliance is not control. It is responsibility with foresight."
Corina
Qualitiy Legal & Compliance
"Excellence in every move - Helveticor ensures customer satisfaction with highly secure services, strong supply chain networks, and reliable logistics."
Carol
Operations Manager (Helveticor HK)
"International value logistics means the secure, precise and responsible handling of valuable shipments across the entire supply chain. Trust and operational excellence form the foundation of our work."
Kristina
Operations
"Precisely because swissness is not just in our name! It's in everything we do!"
Jonas
Head of Operations & Management Accountant
"No shipment is too complex when the coordination is flawless. "
Maaike
Forwarding
"Organization, communication, and care: Helveticor’s passion that turns every detail into trust."
Carmen
Sales
