COMMUNICATION

HELVETICOR AG – HEARING, SEEING, UNDERSTANDING

Communication is the key to successful collaboration and customer satisfaction. You can choose from a number of different ways to get in touch with us to discuss your concerns, questions, and requirements.

Our multiple communication channels ensure that you can always opt for the most convenient and efficient way to contact us:

TELEPHONE

Our Customer Service team is available by phone to answer your inquiries in person. Whether you need to contact us regarding product information, orders, or any other questions, we’re there for you and will be happy to take the time to discuss your needs.

Email

You can send us an email at any time to ask questions or raise any concerns. Any emails you send to us are encrypted and treated confidentially. We use secure protocols to ensure the protection of your data. Our team will process your email as quickly as possible and come back to you with a satisfactory response.

SATELLITE (STARLINK)

As pioneers in communications, we even offer the option of contacting us via satellite technology in the event of a blackout.

HELVETICOR CUSTOMER PORTAL

Our own customer portal allows you to manage your account conveniently and individually. Our customer portal is protected by multi-layered security measures to ensure secure access to your personal information. You can view inventories and extract reports yourself at any time.

Our systems undergo rigorous security checks on a regular basis, and we are constantly working to enhance our security standards. Your trust is important to us, so we want to ensure that you always feel secure and protected when using our communication channels.

We aim to provide you with the best possible service, and to respond to your inquiries as quickly as possible. However, you get in touch with us, you can rely on our committed team to be there to support you.

Thank you for placing your trust in us. We look forward to hearing from you and assisting you with any concerns. If you have any questions or require further information, please do not hesitate to contact us.

CONTACT US

Our professional is ready to assist you with any inquiries.

+41 44 847 39 00

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CONTACT PERSON

"Those who expect all the answers in their lifetime are thinking too small. Sustainability is the answer we give to our next generation. Sustainability is therefore in our hands."
Silvia
Head Legal and Risk
"Helveticor strives for excellence in all their activities and provides the client the highest quality standards."
Urs
Director of Sales
"As a full-service provider, Helveticor goes much further and offers a wide range of services at the highest level of security."
Philip
Head of Sales
"Precisely because swissness is not just in our name! It's in everything we do!"
Jonas
Head of Operations & Controlling
"With us, your valuables are in the best hands efficiently, safely and reliably. We do everything we can to handle your valuable goods with the utmost care and get them to their destination on time."
Amina
Operations
"Helveticor excels in client relations due to their ability to go way beyond their limits in providing the best solutions."
Reka
Sales & Marketing
"Sustainability is maximum security, the highest level of commitment and uninterrupted knowledge transfer maintained through conviction."
Raphael
CEO
"International Value Logistics means the secure and precise handling of valuable shipments – regardless of their origin or destination."
Kristina
Operations
"Safe, efficient and reliable – our recipe for success and your guarantee that your most valuable goods are in the best hands with us."
Radoslava
Sales & Marketing