Pick-and-pack for precious metal webshops
Less effort, more trust – outsourcing shipping logistics for precious metal webshops
Your webshop. Our logistics. Shared success.
As the operator of an online shop for precious metals, you know that your customers expect more than just high-quality products like gold bars, silver coins, or platinum items – they also expect premium delivery. Securely packed. Delivered quickly. In perfect condition.
Yet, physical shipping logistics often pose major challenges for many dealers. The effort required for secure packaging, proper labeling, tracking, and inventory management is significant – especially when dealing with valuable products.
On top of that, there are added risks. Errors in order picking can be costly, packaging flaws can endanger the goods, and an unreliable shipping partner can harm your customers’ trust. At the same time, managing logistics in-house ties up valuable resources that could be better invested in sales, marketing, and customer service.
This is exactly where our pick-and-pack service for precious metal webshops comes in.
High security storage checklist
Maximum security for your assets starts with the right choice of storage. Our checklist shows you what really matters, from cost-benefit to ESG.
Download now and make an informed decision.
Your benefits at a glance
- Complete shipping management from a single source
- No in-house storage or shipping logistics required
- Prevention of packaging errors and transport damage
- Reliable delivery, even for sensitive or high-value goods
- Transparent cost structure – scalable with your business
- Optional REST API for direct, automated integration of your online shop
What is Pick-and-Pack at Helveticor?
The process:
1. Pick: Your customers order precious metals through your webshop. We pick the order directly from your stock stored with us.
2. Pack: The goods are securely and neutrally packaged, including labeling.
3. Ship: We dispatch the shipment in your name via trusted shipping partners such as Planzer Paket.
What makes it unique: Your end customers receive a professionally handled delivery without ever knowing that an external logistics partner is working in the background.
WHY PICK-AND-PACK FOR PRECIOUS METAL DEALERS?
Logistics solution for precious metal webshops
100% secure shipping
Your customers receive parcels without any Helveticor branding. Sender, packaging, and shipping communication appear exclusively in your name – neutral and professional.
Secure order picking in a high-security warehouse
Tracking included, with full control
Time savings through process outsourcing
CONTACT US
Our professional is ready to assist you with any inquiries.
WHO IS PICK-AND-PACK IDEAL FOR?
Our service is aimed specifically at dealers with an online shop or digital ordering platform who distribute physical precious metals. This includes, among others:
- Providers of precious metals such as gold bars, silver coins, and platinum/palladium bars
- Family offices with customer delivery
- E-commerce startups in the precious metals sector
Whether you handle 10 or 1,000 shipments per month, our system is flexibly scalable. For companies with high shipping volumes, we additionally offer a paid REST API interface that enables a direct, automated connection of your shop system to our logistics processes.
HOW INTEGRATION WITH THE REST API WORKS
SECURE PACKAGING FOR SENSITIVE PRODUCTS
SHIPPING WITH TRACKING – NEUTRAL, FAST, RELIABLE
In doing so, we ensure:
- Short delivery times
- Real-time shipment tracking
- Flexible delivery options (e.g., Saturday delivery)
- Delivery against signature
You receive the tracking number immediately after shipping and can forward it to your customers either through your system or manually.
DATA PROTECTION & SECURITY AS STANDARD
We follow the guidelines of the Swiss Data Protection Act (DSG) as well as the EU General Data Protection Regulation (GDPR) – especially with regard to personal data, address information, and confidential customer details. All data is used solely for order processing and will not be shared or stored otherwise.
In addition, through technical and organizational measures, we ensure that all sensitive information is treated confidentially and protected against unauthorized access – both digitally and operationally. The entire shipping process is carried out neutrally and securely, ensuring that your customers cannot infer the involvement of any third-party provider. Your brand remains in the foreground. We operate in the background, completely invisible.
A TYPICAL SHIPPING PROCESS: PRACTICAL EXAMPLE
A webshop customer orders a 100g gold bar and two silver coins via your platform.
The order is transmitted to Helveticor and we:
1. Pick the items from your stock in the vault
2. Pack the goods neutrally and transport-securely
3. Label the package with your recipient
4. Ship via Planzer Paket within 24h
5. Send you the tracking number
6. Deliver to the end customer
The customer appreciates the secure and fast delivery and associates the service positively with your brand.
Security at the highest level, because trust matters
Our Swiss locations are certified according to TAPA FSR Level A and meet the highest security requirements: video-monitored, multi-level secured, and equipped with alarm and access systems as well as state-of-the-art IT infrastructure. For your precious metals, we also assume “all risk” liability.
Clear security processes also apply in our packaging area, from goods withdrawal to shipment release. This ensures you can rely 100% on every delivery being correct and complete.
Our security concept is based on decades of experience in handling valuable assets. Every step – from storage and picking to shipping – is subject to documented control mechanisms. Operational staff are trained in the secure and precise handling of sensitive goods, while our security technology is continuously kept up to date.
In addition, dual control instances and auditable documentation ensure that your goods are not only physically protected but also fully traceable. This uncompromising security forms the foundation of the trust our clients have placed in us for many years.
Get started now – simple, professional, secure
This is how you get started with the pick-and-pack service:
1. Initial contact
Get to know our possibilities without obligation.
2. Requirements analysis & offer
Together we define your needs, processes, and volumes.
3. Test run (optional)
We test a complete shipping process based on a real or simulated order.
4. Go-live
After approval, we take over the entire shipping logistics for your online orders.
CONTACT US
Our professional is ready to assist you with any inquiries.
Ready to professionalize your shipping processes?
Our service gives you the opportunity to relieve internal resources while ensuring maximum professionalism, security, and customer proximity. You benefit from proven processes, value-appropriate shipping, clearly traceable workflows, and infrastructure designed specifically for the needs of precious metal dealers in e-commerce. If required, REST API integration provides a fully automated workflow.
Whether you are just entering online trading or already handling established volumes, we support you in taking the next logical step toward an efficient, scalable, and brand-compliant shipping solution. Rely on our expertise in security logistics and provide your customers with a shopping experience that convinces right up to delivery.
OTHER SERVICES
HIGH SECURITY WAREHOUSE
We store your valuable assets in high-security buildings in Switzerland, the Principality of Liechtenstein, and in the most important financial centers in the world. Whether you require long-term storage, a brief stopover, or time in our own customs warehouse, we have a solution to suit you.
NATIONAL VALUE TRANSPORT
Helveticor AG is the ideal choice for securely transporting various valuable assets within Switzerland. We use state-of-the-art security vehicles, accompanied by trained, armed personnel, and comprehensive insurance coverage.
INTERNATIONAL VALUABLES LOGISTICS
Whether by road, air or sea – we make sure that your valuable assets arrive safely, on time and by the fastest route. With our international secure transport, your valuable assets remain in the care of our experts around the clock, and are fully insured.
PRICES & SURCHARGES
Track the current prices of gold, platinum, palladium, silver or other metals and get the latest information on diesel prices, congestion surcharges and energy costs.
