COMMUNICATION

HELVETICOR AG – HEARING, SEEING, UNDERSTANDING

Communication is the key to successful collaboration and customer satisfaction. You can choose from a number of different ways to get in touch with us to discuss your concerns, questions, and requirements.

Our multiple communication channels ensure that you can always opt for the most convenient and efficient way to contact us:

TELEPHONE

Our Customer Service team is available by phone to answer your inquiries in person. Whether you need to contact us regarding product information, orders, or any other questions, we’re there for you and will be happy to take the time to discuss your needs.

Email

You can send us an email at any time to ask questions or raise any concerns. Any emails you send to us are encrypted and treated confidentially. We use secure protocols to ensure the protection of your data. Our team will process your email as quickly as possible and come back to you with a satisfactory response.

SATELLITE (STARLINK)

As pioneers in communications, we even offer the option of contacting us via satellite technology in the event of a blackout.

HELVETICOR CUSTOMER PORTAL

Our own customer portal allows you to manage your account conveniently and individually. Our customer portal is protected by multi-layered security measures to ensure secure access to your personal information. You can view inventories and extract reports yourself at any time.

Our systems undergo rigorous security checks on a regular basis, and we are constantly working to enhance our security standards. Your trust is important to us, so we want to ensure that you always feel secure and protected when using our communication channels.

We aim to provide you with the best possible service, and to respond to your inquiries as quickly as possible. However, you get in touch with us, you can rely on our committed team to be there to support you.

Thank you for placing your trust in us. We look forward to hearing from you and assisting you with any concerns. If you have any questions or require further information, please do not hesitate to contact us.

CONTACT US

Our professional is ready to assist you with any inquiries.

+41 44 847 39 00

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CONTACT PERSON

"Precisely because swissness is not just in our name! It's in everything we do!"
Jonas
Head of Operations & Management Accountant
"Helveticor moves values – we ensure that our brand inspires trust."
Yaren
Marketing
Vania
"Every person is an individual with their own resources. Seeing them is my passion."
Vania
Head of Human Resources
"With a focus on quality, customer-centred service, and international expertise, we at Helveticor develop solutions for a connected world."
Davide
Quality, Legal & Compliance
"International value logistics means the secure, precise and responsible handling of valuable shipments across the entire supply chain. Trust and operational excellence form the foundation of our work."
Kristina
Operations
"Excellence in every move - Helveticor ensures customer satisfaction with highly secure services, strong supply chain networks, and reliable logistics."
Carol
Operations Manager (Helveticor HK)
"We move values with responsibility - across borders, discreetly and reliably. Every job is unique, every move counts. Because real security begins with real commitment."
Sabeera
Operations
"Sustainability is maximum security, the highest level of commitment and uninterrupted knowledge transfer maintained through conviction."
Raphael
CEO
"Helveticor excels in client relations due to their ability to go way beyond their limits in providing the best solutions."
Reka
Head of Global Sales Development
"Your assets. Our responsibility. Tailored security solutions at the highest level – Swiss made, implemented globally."
Daniel
Project Manager
"Where structure meets passion, excellence is born."
Michelle
Assistant Quality, Legal & Compliance
"Compliance is the new currency of credibility."
Silvia
Head of Quality, Legal & Compliance