{"id":98594,"date":"2026-10-28T10:07:45","date_gmt":"2026-10-28T09:07:45","guid":{"rendered":"https:\/\/helveticor.ch\/?page_id=98594"},"modified":"2026-11-03T11:31:57","modified_gmt":"2026-11-03T10:31:57","slug":"customer-service-and-forwarding","status":"publish","type":"page","link":"https:\/\/helveticor.ch\/en\/customer-service-and-forwarding\/","title":{"rendered":"Customer Service &amp; Forwarding NY 100%"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"98594\" class=\"elementor elementor-98594\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7a24dd8 elementor-section-height-min-height elementor-section-items-stretch elementor-section-content-middle elementor-section-boxed elementor-section-height-default\" data-id=\"7a24dd8\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8f97d1a\" data-id=\"8f97d1a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-fc9e437 elementor-reverse-tablet elementor-reverse-mobile elementor-section-content-bottom elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"fc9e437\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;video&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-63469b5\" data-id=\"63469b5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-448f504 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"448f504\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Customer Service And Forwarding New York  (m\/f\/D) 100%<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-ffb4c65 e-flex e-con-boxed e-con e-parent\" data-id=\"ffb4c65\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-04ce1be elementor-widget elementor-widget-heading\" data-id=\"04ce1be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Agile in action. Flexible in mindset.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6892214 e-flex e-con-boxed e-con e-parent\" data-id=\"6892214\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e5aabd4 elementor-widget elementor-widget-text-editor\" data-id=\"e5aabd4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>No matter which route valuables take, our highly motivated and professionally trained employees ensure their safe, secure and timely transportation and storage. Whether by road, air or sea, or within our own high-security storage facilities, we provide specialized solutions for assets requiring security measures beyond standard logistics.<br \/><br \/>Founded in 2018, Helveticor combines extensive expertise in high-security logistics, valuable asset transportation and pharmaceutical solutions with the transport and warehousing capabilities of Swiss family-owned company Planzer. Building on this strong foundation, we are now expanding into North America, creating exciting new opportunities as we continue to grow.<\/p><p>We are now expanding to North America with many exciting opportunities that will arise.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0448fd1 e-flex e-con-boxed e-con e-parent\" data-id=\"0448fd1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f39a2af elementor-widget elementor-widget-the7-accordion\" data-id=\"f39a2af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"the7-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion the7-adv-accordion animate-on-loading\" data-accordion-type=\"accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-2551\" class=\"elementor-tab-title the7-accordion-header active-default\" data-tab=\"1\" role=\"tab\" aria-controls=\"elementor-tab-content-2551\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-caret-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" href=\"\">Responsibilities<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-2551\" class=\"elementor-tab-content elementor-clearfix active-default\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2551\"><p>\u2022 Coordinate customer service and freight forwarding activities for high-value cargo shipments with customers, partners, agents and international affiliates<br \/>\u2022 Monitor and coordinate domestic, inbound and outbound shipments from origin to final destination, ensuring secure, timely and reliable execution<br \/>\u2022 Ensure effective communication, shipment updates and information flow across all involved internal and external parties<br \/>\u2022 Handle shipment-related documentation, operational requirements and customer inquiries in accordance with established processes and security standards<br \/>\u2022 Monitor operational issues, delays or deviations and coordinate appropriate follow-up to ensure smooth shipment execution and service quality<br \/>\u2022 Support KPI monitoring and reporting while contributing to the continuous improvement of operational processes and customer service performance<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-2552\" class=\"elementor-tab-title the7-accordion-header\" data-tab=\"2\" role=\"tab\" aria-controls=\"elementor-tab-content-2552\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-caret-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" href=\"\">Requirements<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-2552\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2552\"><p>\u2022 Bachelor\u2019s degree in Business Administration, Logistics, Supply Chain Management or a related field<br \/>\u2022 5+ years of relevant experience in the armored car or secure logistics industry, with a freight forwarding background involving valuable commodities<br \/>\u2022 Strong understanding of freight forwarding processes, including domestic, inbound and outbound shipment coordination<br \/>\u2022 Strong customer orientation combined with excellent coordination, organisational and communication skills<br \/>\u2022 Structured and solution-oriented working style with the ability to work independently in a fast-paced, security-sensitive environment<br \/>\u2022 Valid driver\u2019s license and passport<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5689e53 e-flex e-con-boxed e-con e-parent\" data-id=\"5689e53\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4e46d57 e-con-full e-flex e-con e-child\" data-id=\"4e46d57\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-d67edba e-con-full e-flex e-con e-child\" data-id=\"d67edba\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f84e7e5 elementor-widget elementor-widget-image\" data-id=\"f84e7e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/helveticor.ch\/wp-content\/uploads\/2026\/02\/Helveticor_Print-8001-1024x683.jpg\" class=\"attachment-large size-large wp-image-93884\" alt=\"\" srcset=\"https:\/\/helveticor.ch\/wp-content\/uploads\/2026\/02\/Helveticor_Print-8001-1024x683.jpg 1024w, https:\/\/helveticor.ch\/wp-content\/uploads\/2026\/02\/Helveticor_Print-8001-300x200.jpg 300w, https:\/\/helveticor.ch\/wp-content\/uploads\/2026\/02\/Helveticor_Print-8001-768x512.jpg 768w, https:\/\/helveticor.ch\/wp-content\/uploads\/2026\/02\/Helveticor_Print-8001-1536x1024.jpg 1536w, https:\/\/helveticor.ch\/wp-content\/uploads\/2026\/02\/Helveticor_Print-8001-2048x1365.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5730da7 e-con-full e-flex e-con e-child\" data-id=\"5730da7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4f40b41 e-con-full e-flex e-con e-child\" data-id=\"4f40b41\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bb66fc0 elementor-widget elementor-widget-image\" data-id=\"bb66fc0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/helveticor.ch\/wp-content\/uploads\/2026\/07\/Helveticor_Print-8567-1024x683.jpg\" class=\"attachment-large size-large wp-image-96147\" alt=\"Transport von Paletten mit Goldbarren\" srcset=\"https:\/\/helveticor.ch\/wp-content\/uploads\/2026\/07\/Helveticor_Print-8567-1024x683.jpg 1024w, https:\/\/helveticor.ch\/wp-content\/uploads\/2026\/07\/Helveticor_Print-8567-300x200.jpg 300w, https:\/\/helveticor.ch\/wp-content\/uploads\/2026\/07\/Helveticor_Print-8567-768x512.jpg 768w, https:\/\/helveticor.ch\/wp-content\/uploads\/2026\/07\/Helveticor_Print-8567-1536x1024.jpg 1536w, https:\/\/helveticor.ch\/wp-content\/uploads\/2026\/07\/Helveticor_Print-8567-2048x1365.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-793f87d e-flex e-con-boxed e-con e-parent\" data-id=\"793f87d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e8044e4 elementor-widget elementor-widget-heading\" data-id=\"e8044e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">We offer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ed4a555 e-flex e-con-boxed e-con e-parent\" data-id=\"ed4a555\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dfd9830 elementor-widget elementor-widget-text-editor\" data-id=\"dfd9830\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u2022 A responsible position within our specialised U.S. customer service and freight forwarding operations<br \/>\u2022 A high level of personal responsibility and the opportunity to actively contribute to the development of our U.S. operations<br \/>\u2022 A varied and challenging role within the international high-value logistics and security sector<br \/>\u2022 Direct involvement in the development and expansion of our business activities in the United States<br \/>\u2022 Close cooperation with customers, international partners, our global locations and international team<br \/>\u2022 A dynamic, professional and international working environment<br \/>\u2022 State-of-the-art infrastructure and specialised operational processes<br \/>\u2022 Regular training and professional development opportunities<br \/>\u2022 Long-term development opportunities within an internationally growing company<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-339e079 e-flex e-con-boxed e-con e-parent\" data-id=\"339e079\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4adf35e elementor-widget elementor-widget-heading\" data-id=\"4adf35e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Interested?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b694d6c e-flex e-con-boxed e-con e-parent\" data-id=\"b694d6c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-db18b6f elementor-widget elementor-widget-text-editor\" data-id=\"db18b6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We look forward to receiving your complete application by email, including the following mandatory and up-to-date documents:<br \/><br \/>\u2022 CV with photograph (complete and continuous five-year history) <br \/>\u2022 Copy of ID\/passport or residence permit <br \/>\u2022 Copies of diplomas, certificates and driving licence<br \/>\u2022 Clean Motor Vehicle Record (MVR), criminal record check and credit and insolvency check (each issued or completed no more than one month ago)<\/p><p><strong>Place of Work: <\/strong>Jamica, NY 11432<br \/><strong>Starting Date: <\/strong>Immediately or by mutual agreement<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ff017e6 e-flex e-con-boxed e-con e-parent\" data-id=\"ff017e6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3fb6e19 elementor-widget elementor-widget-heading\" data-id=\"3fb6e19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"mailto:vuysal@helveticor.ch\">Apply Now! <\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cc0c500 e-flex e-con-boxed e-con e-parent\" data-id=\"cc0c500\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b29bc95 elementor-widget elementor-widget-text-editor\" data-id=\"b29bc95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Helveticor AG<br \/>Vania Uysal<br \/>HR<br \/>Tel: +41 44 847 39 07<\/p><p>E-Mail<br \/>hr.usa@helveticor.ch<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2b5c0c7 e-flex e-con-boxed e-con e-parent\" data-id=\"2b5c0c7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b166b82 elementor-widget elementor-widget-button\" data-id=\"b166b82\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"mailto:hr.usa@helveticor.ch\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Apply Now Via Mail<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Customer Service And Forwarding New York (m\/f\/D) 100% Agile in action. Flexible in mindset. No matter which route valuables take, our highly motivated and professionally trained employees ensure their safe, secure and timely transportation and storage. Whether by road, air or sea, or within our own high-security storage facilities, we provide specialized solutions for assets&hellip;<\/p>\n","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-98594","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Service &amp; Forwarding NY (m\/f\/d)<\/title>\n<meta name=\"description\" content=\"Career at Helveticor: Apply as Customer Service &amp; Forwarding (m\/f\/d) in New York.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/helveticor.ch\/en\/customer-service-and-forwarding\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Service &amp; 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